Shipping policy
Thank you for shopping with Jesus First Store! Below are the details of our shipping process. Please read carefully before placing your order.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
During high-volume periods, processing times may be extended slightly.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Domestic Shipping: 5-14 business days
- International Shipping: 14-45 business days
Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or customs processing.
Shipping Destinations
We currently ship to the following countries:
North America
United States
Canada
Europe
Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom
Asia Pacific
Australia, Japan, Malaysia, New Zealand, Singapore, South Korea
Middle East
United Arab Emirates
If we do not ship to your location, you will be notified at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24–48 hours for tracking information to update.
Customs, Duties, and Taxes
Jesus First Store is not responsible for any customs duties, taxes, or import fees that may apply to international orders. These charges are determined by your local customs authority and are the customer’s responsibility.
Delayed or Lost Shipments
If your order is delayed or appears lost in transit, please Contact Us. We will work with the carrier to help resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, additional shipping fees may apply.
Damaged Orders
If your order arrives damaged, please contact us within [X days] of delivery with photos of the item and packaging so we can assist you.
Contact Us
If you have any questions about our shipping policy, please contact us at by filing out the form in Contact Us